AI Service
Telephony
Payment
AI
With our AI-powered telephony solutions, we offer professional customer dialogue applications of the latest generation. With our Voicebot, telephone inquiries can be handled automatically around the clock, resolving cases completely. DC Assistant is an AI module that automatically converts conversations into text and summarizes content according to predefined criteria. This saves you immense time and costs.
Telephony
Service solutions in the field of telecommunications are our passion. Whether you need a national or international service number, a cloud phone system, ready-made applications such as Advisor Portal, PrePaidCall, or Call Tracking, or are interested in intelligent industry solutions — we are happy to help. We answer your specific questions and advise you personally.
Payment
Service solutions in the area of payments are our specialty. Whether you operate an online shop or want to offer your customers simple, secure, and direct payment options (credit card, direct debit, e-wallet, bank transfer, Apple Pay, cash payment, etc.), want to use phone payments such as PayByPhone, are looking for intelligent industry solutions, or want a custom project solution for your business — we are happy to help. We answer your specific questions and advise you personally. Take advantage of our many years of expertise and find the best practice service solution for your business!
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Relief for your team and service optimization – efficient, neutral and understandable Telephone tenant and owner inquiries about leases, utility bills, rent payments/repayments, tenant correspondence, appointments, renovation/maintenance and maintenance measures, insurance losses as well as general concerns are very labor- and time-consuming. An AI voice assistant can specifically relieve your team in day-to-day business. How […]
Bill telephone consultations professionally – simple, secure and transparent More and more companies are looking for an up-to-date alternative to the traditional 0900 premium-rate number for billing telephone consultancy and support services. PrePaidCall offers a modern prepaid solution in which customers top up their call credit in advance and then use it for chargeable calls. […]
Industry challenge: Debt collection companies receive hundreds of calls and inquiries every day regarding payment reminders, debt collection letters, outstanding claims, payment options and instalment agreements. These frequently recurring routine tasks tie up valuable staff resources. In many cases, caller identification, clarification of the reason for the call and, to a large extent, the handling […]
AI telephone assistant – automation in patient communication This and many other topics around digitalisation in healthcare were on show at our stand in Hall 1.2 during this year’s DMEA from 21 to 23 April. We are grateful for the many new contacts and constructive conversations. Whether it is a voicebot, automated call documentation or […]
Automating patient communication with an AI assistant This year DMEA opens its doors in Berlin for the last time, from 21 to 23 April, once again giving digital health professionals and anyone else with an interest a platform to gain a broad view of the market and exchange ideas on current developments and trends. We […]
