0180 Shared Cost
Germany Service numbers
Fair Cost Sharing for Callers and Providers
With 0180 numbers, the caller and the service provider share the cost of the call and the underlying service — hence the term Shared Cost service number. In total, there are seven different rate ranges in Germany, determined by the digit after 0180. The numbers are also reachable from abroad, though typically at different rates. These numbers are mainly used for customer service and support hotlines.
| Number range | Cost per min. from German landline | Cost per call from German landline | Cost per min. from mobile network |
|---|---|---|---|
|
0180-1 |
3.9 cents |
– |
max. 42 cents |
|
0180-2 |
– |
6 cents |
max. 42 cents |
|
0180-3 |
9 cents |
– |
max. 42 cents |
|
0180-4 |
– |
20 cents |
max. 42 cents |
|
0180-5 |
14 cents |
– |
max. 42 cents |
|
0180-6 |
– |
20 cents |
max. 60 cents per call |
|
0180-7 |
14 cents * |
– |
max. 40 cents * |
* the first 30 seconds are free of charge
Our
Services
- Setup and operation of the 0180 number
- Call forwarding via traditional PSTN or VoIP to one or more destination numbers
- Comprehensive online statistics
- Online routing tool for managing call forwarding independently
- Option to extend your number by up to 3 digits
- Optional: linking the number to IVR services, ACD features for extensions and call centres, and more
- Personal support and assistance
Your
Benefits
- Also largely reachable from other European countries using the +49 prefix
- Fast provisioning and attractive rates
- Seven different rate ranges
- Maximum network security
- Solutions for the legally required free-of-charge call queue
- All tools available (e.g. Web Statistics, Web Routing, Web Control, IVR System)