GEO
Germany Service numbers
Local Service Numbers
Geo numbers are not only ideal for regional offers, they can also be used nationwide and are reachable internationally. They look like standard local landline numbers and are the simplest, most cost-effective way to benefit from all the advantages of a classic service number.
If you do not want to signal a local area connection, or if your company does not have a registered office within the relevant area code, you can alternatively set up a non-location-based number using the 032 range.
Getting Your Own Local Service Number Is Simple
If you would like to use a geo number, the process is straightforward:
1. Request a Quote from Corazon
Once we receive your enquiry, we will need the following information in order to prepare your quote:
- What service would you like to offer under the local number?
- Which local area code should the number use?
- Can you provide proof of local presence for that area?
- Where should calls be routed?
- What monthly call volume do you expect?
- Do you need any additional features or web tools?
For simplicity, these points are usually discussed by phone after we receive your enquiry, so any open questions can be clarified directly. Of course, you can also provide the information in the message field of the quote request form.
2. Place Your Setup Order with Corazon
Once all points listed above have been clarified, we will send you a quote. After that, you can place your order for the number directly.
The following documents and details are required:
- A signed copy of the full quotation, scanned in its entirety
- A fully completed customer master data form
- A commercial register extract, for partnerships or corporations
- For sole proprietorships, a business registration, chamber registration, or merchant registration, plus a valid ID card or passport, front and back scanned, not photographed
- Your VAT identification number
- The destination number or a routing plan
Our
Services
- Setup and operation of your local service number
- Classic call forwarding via PSTN or VoIP to one or more destination numbers
- Comprehensive online statistics
- An online routing tool for managing call forwarding yourself
- The option to extend your number by up to three additional digits
- Optional integration with IVR services, ACD functionality for extensions and call centres, or call tracking
- Personal support and direct assistance
Your
Benefits
- Worldwide reach
- Availability across all German local area networks
- Fast provisioning and attractive commercial terms
- Maximum network reliability
- Lower connection costs than 0800 freephone numbers
- Customer-friendly pricing, since calls are usually included in landline flat-rate plans
- Access to all tools, including Web Statistics, Web Routing, Web Control, and IVR System
Geo Service Numbers FAQ
What are geo numbers?
Geo numbers, also called local service numbers, are service numbers that look like standard local landline telephone numbers. In the network, however, they are configured virtually and routed to an actual destination number. This allows you to use all the functions and advantages of a service number. To use a geo number, the provider must have a local connection to the relevant area.
What are 032 numbers?
032 numbers are geo-style numbers that are not assigned to any specific local area network. In Germany, there is no geographic area code 032, which means these numbers can be used without proof of local presence.
What does local area connection mean?
It means that you can only receive geo numbers from the area code region in which your home address or business location is based. Secondary residences, branches, or satellite offices are also possible. This local connection must be proven with suitable documentation, such as an ID document, commercial register extract, chamber registration, or business registration.
Where can these numbers be reached from?
These numbers can be reached worldwide from all landline and mobile networks. Outside Germany, they must be dialled with 0049 and without the following zero. This makes them the service numbers with the widest reach.
Who provides the geo or 032 number?
The number is provided directly by the network operator. You do not need to arrange this yourself.
How long does setup take with Corazon?
For geo numbers from area codes that are already available in the number pool, setup usually takes only two to four working days. The number pool covers all major cities and towns. For smaller area code regions, the number block first has to be ordered from the Federal Network Agency, which usually takes around eight to ten weeks. Temporary alternative numbers can be activated in the meantime.
How much does it cost to call a local number?
The cost of calling a local number depends on where the call is made from, whether landline or mobile, and on the caller’s contract with their network operator. With flat-rate tariffs, calls to geo numbers and 032 numbers are generally free of charge.
What costs does the provider pay?
The provider’s costs depend on the agreement with the relevant network operator or service provider through which the number is activated. Connection charges consist of origination and termination. The origination charge is the same regardless of whether the call comes from a landline or mobile network. The termination charge depends on where the number is routed, for example to a landline or mobile destination, domestic or international, or via VoIP routing.
Corazon will be happy to provide you with a tailored quote.
How is billing handled for the provider?
Connection charges and any additional fees are billed monthly, always for the previous billing period.
How are calls forwarded to me?
The geo number is configured directly by the network operator and routed to the destination you specify. This destination can be a landline number, a mobile number, or a VoIP endpoint.