AI Assistant Immo for property management | Corazón
for modern property management
Routine enquiries. Answered instantly.
The AI Assistant Immo handles requests from tenants and owners around the clock, takes care of recurring tasks and hands complex cases over to your team in a structured way.
A system that supports your team behind the scenes.
available
Always there
available 24/7
natural language
more than 80 languages
handle
Resolve requests
recurring tasks
cases resolved in full
provide information
document
Keep track
full transcription
automatic summaries
relevant data captured in a structured way
hand over
Routed correctly
the right contact person
pre-qualified cases
information from the conversation
One point of contact for every request.
What does the AI Assistant Immo do for your team?
⌂
Relevant data
Retrieve information and assign requests clearly.
⚙
Technical faults
Take fault reports and record them in a structured way.
◌
Complaints
Record concerns and document them traceably.
+
Insurance claims
Capture initial information and pass it on.
↻
Master data
Pass changes on to the right place.
▤
Billing
Answer questions about statements and billing.
◷
Appointments
Arrange appointments without interrupting your team.
↗
And if it gets complex?
Then the information is handed over to your staff in a structured way.
The conversation wave
From the first “hello” to the right solution.
The assistant guides the caller through the process, documents the relevant information and makes sure your team takes over exactly where human experience is needed.
Intuitive admin interface
Your processes. Your rules. No programming.
Adjust call flows by drag & drop and keep the AI assistant close to your own processes. That way your management team stays flexible, even when requirements change.
+ Adjust call flows visually
+ Define responsibilities
+ Hand over information in a structured way
Flexible pricing
Basic
for small businesses
199 €per month
incl. 100 AI minutesthen 35 cents/min.One-off setup, depending on effort
The AI Assistant Immo is available 24/7, answers calls automatically, can pre-qualify them and either resolves them in full or forwards them. This gives your management team time for the important and more complex requests.
Which requests can the AI phone assistant handle on its own?
The AI Assistant Immo can answer questions about statements, key handovers and flat viewings. It can also record damage and repair reports, take call-back requests and arrange appointments.
Does it recognise emergencies such as burst pipes, heating failures or water damage?
Yes, emergencies can be flagged and reports forwarded to a specific destination. This can be a call to a dedicated number, an SMS or WhatsApp message, an email or a voice message.
Can meter readings be processed automatically?
Yes, the AI Assistant Immo can record meter readings and forward them with all other relevant data, such as the reading date and meter number, or store them directly in an existing system.
Can the AI phone assistant help with questions about operating and service charges?
Yes, the AI Assistant Immo can answer general questions about operating and service charges fully automatically. After appropriate verification, it can also resend the current service charge statement to a given email address.
Can the AI phone assistant handle different phone numbers or on-call services?
Yes, the AI Assistant Immo can handle several phone numbers and can also serve different on-call services.
Can answers and call flows be adapted to your own or changing requirements?
Yes, a configurator (the bot builder) can be provided if needed. In it, call flows can be configured or changed by drag & drop, without any programming knowledge.
How is the identity of an owner or tenant verified?
The AI Assistant Immo can do this in different ways. Usually it asks for the owner’s or tenant’s name, the postcode of the property and a customer number. This can of course be adjusted individually.
for modern property management
