0900 numbers are mainly used for value-added telephone services. These are chargeable services that are billed directly via telephone bill when you call.

A service number is a telephone number for specific service areas or services. Other known service numbers are 0800, 0180 or 0137 numbers.

In principle, any individual or company operating a business can apply for a 0900 number. If the place of residence or company headquarters is abroad, you must specify a German authorised recipient when applying to whom the allocation notification can be sent.

An 0900 service number is applied for at the BNetzA. You can obtain the application form from Corazon or directly from the BNetzA website www.bundesnetzagentur.de.

These digits indicate the tariff code of the 0900 number. This determines the price that a call to the number costs per minute. There are 9 fixed rates ranging from €0.49/min. to €2.99/min.)

From the receipt of the fully completed application with all necessary documents, the allocation usually takes 8-10 working days. The allotment notice is sent by mail.

It normally takes two to three working days to set up the number, including activation on the landline network and all mobile networks.

Whenever the 0900 number is advertised (whether verbally or in writing), a rate must be stated in direct connection with the number. The price must always be stated in euros per minute. Abbreviations are possible, e.g. 0.99 €/min.

The amount of the payout depends on the respective rate band (0 to 9) and is agreed individually with Corazon.

The statutory VAT is first deducted from the end customer tariff. Network, supply and billing costs are also deducted. The largest block of costs arises from chargebacks and receivables management. This is already included in the guaranteed payout.

As a rule, billing for 0900 numbers takes place approximately two to three weeks after the end of the month. Payment is made 6 weeks after the end of the billing month.

The 0900 number is set up directly with the network operator and routed to the destination of your choice. The destination can be a fixed network or mobile phone number. Routing via VoIP is also possible.

The legislator has clearly regulated the costs for calls in the Telecommunications Act (TKG). Calls to 0900 numbers may only be placed on hold if they are free of charge for the caller.

Regardless of which tariff line you use, the appropriate statutory tariff announcement is played free of charge for the caller at network level. So you don’t need to worry about this, the network operator takes care of it.

After 60 minutes, the call is automatically disconnected by the network operator.