A Blog

DC Assistant summarises calls, transcreates them into text and can import the important information from a call directly into the existing customer system. Answering machine messages can also be filtered, transcrepated and forwarded to employees or employee groups so that your customers’ concerns can be dealt with quickly and easily.

In the future, focus on what really counts: Personalised customer advice. Many recurring questions and problems can now be processed automatically or at least semi-automatically.

This was the slogan we used at this year’s DMEA from April 9-11. We would like to take this opportunity to thank you for the many good and constructive discussions, summarize all the important information here again and give you a brief insight into the past days of the trade fair.

See for yourself and meet us at the DMEA in Berlin. We will be happy to show you a practical example of how our solution can be easily used by you and your team and how you can relieve your employees and satisfy your patients.

We specialise in the processing of high-risk transactions. We offer international mobile and telephone payment solutions based on direct settlement via mobile phone providers and direct debit payments for high-risk transactions in many European countries.

As part of our payment solutions service, we are always interested in expanding the existing portfolio of global payment methods and service providers. Through the new partnership with Processing Partners, one of the largest global payment service providers, we have succeeded in this to a large extent.

Turn your customer dialogue into a perfect service for your callers. With Dialog Control, we provide you with a simple and intelligent toolbox that makes it easy for you to optimally meet the diverse customer demands on your customer service.

In many companies, employees have been working from home since last year. In terms of optimal accessibility and a smooth transition, we have the right solution without IT integration and additional hardware. Employees only need a PC or laptop with internet connection and a telephone or mobile phone.

From Home-Office to Home-Event This year many things are different. We have learned to deal with lockdowns and corona-related restrictions in many private and professional

Optimize your online marketing by analysing calls Contrary to widespread belief, calls are still very popular and the most widely used means of establishing contact,

Corazon Communication Business – Zahlungsarten > With effect from 1 July this year, NextID GmbH merged with dtms GmbH under the brand “dtms“. next id

Increase the success rate for the payment of outstanding invoices by providing your customers with a link for easy and convenient online payment. This link

Standard or backup: home office with an IP telephone system Many companies already use the flexibility of the home office in their daily work. However,

You run a website, invest money in Google Ads and have daily telephone inquiries or orders? Haven’t you often wondered how these callers became aware

Have you also created new home office workplaces for your employees in the last few days or are you still in the middle of such

For us, transparent communication and good reachability are also very important in the Corona crisis. As a precaution, some of our employees work from home.

With Express Direct Debit Plus, the merchant has a simple, secure and cost-effective direct debit solution for the entire ‘SEPA’ area with more than 500

With SEPA Express Bank Transfer, the merchant has a simple, secure and cost-effective payment method for 80 million customers in Germany and Austria. From the

Our “marketplace” is a white-label service offer and can be easily and conveniently integrated as an additional service on your own website. Currently we offer

Anyone who wants to offer their services in Poland, Spain or Switzerland in the future must be also accessible to their customers in these countries.

On the Internet, the focus is increasingly on commercial offers through online shops, trading platforms, fee-based services and advisory services for use by consumers. Efficient