A Blog
From Corazón

PrePaidCall – Your alternative for 0900
Chargeable telephone services, such as IT support, legal or life counselling and entertainment services, were previously mostly handled via classic 0900 numbers.

Merry Christmas & Happy New Year
The Christmas period at the end of the year has its very own magic for you and us. December is the time of year to pause for a moment, look back, take a deep breath, relax and enjoy. But it is also often the time for new ideas, plans, paths and goals.

0900 NEW from 01.12.2024
From 1 December this year, both billing and tariffs for 0900 numbers will change. The changeover from the previous ‘offline billing’ to the ‘online billing procedure’ means that in future there will only be one standardised tariff for landline and mobile calls.

Platinum Day – All good things come in three!
On 26 September, it was finally time again: our annual customer and partner event ‘Platinum Day’ took place in Hamburg on the topics of AI, payment and telephony.

Automatic call summary with DC Assistant
A multilingual assistant that automatically summarises your customer conversations, saves costs and relieves your employees? Yes, it exists!

Intelligent and needs-based call distribution with Digicom
In the digital age, the demands on smooth customer dialogue are higher than ever before. Your company consists of a complex structure of processes, contact channels and systems. We have a solution.
Customer service in transition with AI
DC Assistant summarises calls, transcreates them into text and can import the important information from a call directly into the existing customer system. Answering machine messages can also be filtered, transcrepated and forwarded to employees or employee groups so that your customers’ concerns can be dealt with quickly and easily.

VOICE-BOT 2.0
In the future, focus on what really counts: Personalised customer advice. Many recurring questions and problems can now be processed automatically or at least semi-automatically.

Trade fair credits DMEA – AI-driven communication for medical practices and clinics
This was the slogan we used at this year’s DMEA from April 9-11. We would like to take this opportunity to thank you for the many good and constructive discussions, summarize all the important information here again and give you a brief insight into the past days of the trade fair.

Meet us at the DMEA in Berlin, Hall 1.2, Stand A-102c
See for yourself and meet us at the DMEA in Berlin. We will be happy to show you a practical example of how our solution can be easily used by you and your team and how you can relieve your employees and satisfy your patients.

Meet us at TES in Cascais from 24-27 February 2024
We specialise in the processing of high-risk transactions. We offer international mobile and telephone payment solutions based on direct settlement via mobile phone providers and direct debit payments for high-risk transactions in many European countries.

Expansion and internationalization of our payment portfolio
As part of our payment solutions service, we are always interested in expanding the existing portfolio of global payment methods and service providers. Through the new partnership with Processing Partners, one of the largest global payment service providers, we have succeeded in this to a large extent.

Dialog Control Toolbox
Turn your customer dialogue into a perfect service for your callers. With Dialog Control, we provide you with a simple and intelligent toolbox that makes it easy for you to optimally meet the diverse customer demands on your customer service.

Corazon Home Office Telephony
In many companies, employees have been working from home since last year. In terms of optimal accessibility and a smooth transition, we have the right solution without IT integration and additional hardware. Employees only need a PC or laptop with internet connection and a telephone or mobile phone.

Virtual Christmas Party 2020
From Home-Office to Home-Event This year many things are different. We have learned to deal with lockdowns and corona-related restrictions in many private and professional

Performance marketing 4.0 with Corazon Call Tracking
Optimize your online marketing by analysing calls Contrary to widespread belief, calls are still very popular and the most widely used means of establishing contact,

next id is now dtms
Corazon Communication Business – Zahlungsarten > With effect from 1 July this year, NextID GmbH merged with dtms GmbH under the brand “dtms“. next id

Pay by Link – Your payment link for open invoices
Increase the success rate for the payment of outstanding invoices by providing your customers with a link for easy and convenient online payment. This link

IP Business telephone system
Standard or backup: home office with an IP telephone system Many companies already use the flexibility of the home office in their daily work. However,

Make telephone requests measurable with calltracking
You run a website, invest money in Google Ads and have daily telephone inquiries or orders? Haven’t you often wondered how these callers became aware

Optimal reachability even in your home office
Have you also created new home office workplaces for your employees in the last few days or are you still in the middle of such

We from Corazon are there for you!
For us, transparent communication and good reachability are also very important in the Corona crisis. As a precaution, some of our employees work from home.

Sepa Express Direct Debit Plus
With Express Direct Debit Plus, the merchant has a simple, secure and cost-effective direct debit solution for the entire ‘SEPA’ area with more than 500

Sepa Express bank transfer with subscription option
With SEPA Express Bank Transfer, the merchant has a simple, secure and cost-effective payment method for 80 million customers in Germany and Austria. From the
CORAZÓN Marketplace – Our new partner program
Our “marketplace” is a white-label service offer and can be easily and conveniently integrated as an additional service on your own website. Currently we offer

CORAZÓN is paving the way to internationalization
Anyone who wants to offer their services in Poland, Spain or Switzerland in the future must be also accessible to their customers in these countries.

The Internet business requires new approaches to receivables management and debt collection
On the Internet, the focus is increasingly on commercial offers through online shops, trading platforms, fee-based services and advisory services for use by consumers. Efficient
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