Privacy policy

Welcome to the CORAZÓN Privacy Policy. CORAZÓN respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we, the CORAZÓN Group of Companies, use your personal information when you visit our website, interact with us and use our services.

It also informs you about your privacy rights and how you are protected by the law.

If you have any questions or wish to exercise your privacy rights, please follow the instructions in this Privacy Policy.

Our CORAZÓN corporate website and the CORAZÓN Group of Companies.

The CORAZÓN Group is a specialist in the design, processing and billing of telephone, mobile and Internet services and has many years of experience in the sale of voice and SMS-based value-added service solutions and an extensive network of contacts, particularly in the entertainment sector.

Through our website we present our products and services, which are aimed at business users (B2B) – from start-ups and freelancers to larger companies. This website is not intended for minors, and we do not collect data relating to children.

CORAZÓN Communication Business GmbH&Co.KG, represented by CORAZÓN Management GmbH, Frankfurter Str. 5, 65189 Wiesbaden, Germany, is the data controller responsible for this website and all personal data handling.

We do not assume any liability for external links to third-party content, despite careful control of the content, because we did not initiate the transmission of this information, did not select or change the addressee of the transmitted information and did not select or change the transmitted information itself.

The protection of your personal data during the collection, processing and use on the occasion of your visit to our Internet pages is an important concern for us and is carried out within the framework of the legal regulations.

In the following, we explain to you which information we collect during your visit to our website and how this information is used:

1. Collection and storage of personal data and the nature and purpose of their use

a) When visiting the website

Every time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the Internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.

The following data will be recorded without your intervention and stored until automatic deletion:

    • IP address of the requesting computer, as well as device ID or individual device ID and device type,
    • Name of the retrieved file and transferred data volume, as well as date and time of the retrieval,
    • message about successful retrieval,
    • Description of the type of Internet browser used and, if applicable, the operating system of your terminal device as well as the name of your access provider,
    • your browser history and your standard weblog information, location data, including location data from your mobile device. Please note that on most mobile devices, you can control or disable the use of location services in the mobile device’s settings menu.


Our legitimate interest pursuant to Art. 6 Paragraph 1 Sentence 1 lit. f GDPR in the collection of data is based on the following purposes:

  • Guarantee a smooth connection and a comfortable use of the website,
  • evaluation of system security and stability and
  • for other administrative purposes.

Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

b) When using our contact form or contacting us by e-mail

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number) will be stored by us to answer your questions. Further information can be given voluntarily.

The data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after the completion of your request.

2. Disclosure of personal data

Your data will not be transferred to third parties for purposes other than those listed below.

We only pass on your data to third parties if:

  • you have given your express consent in accordance with (Art. 6 para. 1 sentence 1 lit. a GDPR )
  • this is necessary for the processing of contractual relationships with you (Art. 6 para. 1 lit. b GDPR ),
  • there is a legal obligation to pass it on (Art.6 para.1 lit. c GDPR ),
  • the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f GDPR ).

In these cases, the scope of the transmitted data is limited to the necessary minimum.

Your personal data will only be transferred to third countries or international organisations if the Commission has decided on adequacy or if appropriate guarantees are provided. If these are not available, the data will be transferred on the basis of the exceptional circumstances according to Art. 49 GDPR 

3. Rights of data subjects

a) Right to information

On request, we will gladly inform you whether and which personal data concerning your person are stored (Art. 15 DPA), in particular about the purposes of the processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, erasure, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if not collected by us, and the existence of automated decision making including profiling.

b) Right of correction

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 DPA).

c) Right to restrict processing

furthermore, you have the right to request us to limit the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR ).

d) right to data transferability

You have the right to obtain the personal data concerning you in a structured, common and machine-readable format or to request that it be transferred to another responsible party (Art. 20 DPA).

e) Right of deletion

In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data, provided that the legal requirements are met (Art. 17 GDPR ).

Irrespective of this, your personal data will be automatically deleted by us if the purpose for which the data was collected no longer applies or if the data processing is unlawful.

f) right of withdrawal

In accordance with Art. 7 Para. 3 GDPR , you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing based on this consent for the future.

You also have the right to object at any time to the processing of your personal data, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR ).

If you wish to exercise your right of revocation or objection, an e-mail to:

g) right of appeal

In the event of violations of the data protection regulations, you have the opportunity to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR .

4. Duration of data storage

The collected data will be stored by us as long as it is necessary for the execution of the contracts entered into with us or if you have not exercised your right to deletion or your right to transfer data to another company.

5. Cookies

We use cookies on our website. These are small text files that are automatically created by your browser and stored on your device when you visit our website.
The cookie contains information that is related to the specific device used. This does not mean, however, that we immediately obtain knowledge of your identity.

The use of cookies is initially intended to make the use of our website more convenient for you: For example, we use so-called session cookies to recognize that you have already visited individual sub-pages of our website. These session cookies are automatically deleted after you leave our website. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain defined period of time. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies in order to statistically record and evaluate the use of our website and to optimise our offer for you. These cookies enable us to automatically recognize that you have already been with us when you visit our website again. These cookies are automatically deleted after a defined time.

The data processed by cookies is required for the above-mentioned purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR . Most browsers automatically accept cookies. If you do not wish us to recognize information about your computer, please set your Internet browser to delete cookies from your computer hard drive, block all cookies or to warn you before a cookie is stored. You can find out how to delete or block cookies in the help and support area of your Internet browser. There you will find instructions on how to search for the file or directory in which cookies are stored.

Please note in any case that completely deactivating cookies may mean that you cannot use all the functions of our website.

If you leave our website via a link or by clicking on any banner advertising and thus reach external sites, it is possible that cookies are also set by the addressee of the target site clicked on. We are not legally responsible for these cookies. For the use of such cookies and the information stored on them by our advertising partners, please compare their data protection declarations.

Java applets and Java script are used in the provision of our Internet offer. If, for security reasons, you do not wish to use these auxiliary programs or active contents, you should deactivate the corresponding setting in your browser.

6. Online-Marketing/ Analyse-Tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR , § 15 para. 3 TMG. With the tracking measures used, we want to ensure that our website is designed to meet the needs of our customers and is continuously optimised. On the other hand, we use the tracking measures to record the use of our website statistically and evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as justified in the sense of the aforementioned regulation.

a) Google Analytics

For the purpose of tailoring our websites to your needs and continuously optimising them, we use Google Analytics, a web analysis service provided by Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymised user profiles are created and cookies (see also above) are set. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server inquiry is transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of these websites. These purposes also include our legitimate interest in data processing. The legal basis for the use of Google Analytics is § 15 para. 3 TMG in conjunction with Art. 6 para. 1 lit. f GDPR .

This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are made anonymous, so that an assignment is not possible (so-called IP-Masking).

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 12 months. Data whose retention period has been reached is automatically deleted once a month.

For more information on the terms of use and data protection of Google Analytics, please visit or

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link

Use of Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

b) Google Adwords / Conversion Tracking

We also use the online advertising program “Google AdWords” as part of Google AdWords conversion tracking. Google Conversion Tracking is an analytics service provided by Google.

When you click on an ad placed by Google, a conversion tracking cookie is placed on your device. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification.

If you visit certain pages of our website and the cookie has not yet expired, you can

7. Social Media Plugins

We use social media plugins from the social networks listed below on our website.

Optional for Shariff solution: Here we use the so-called Shariff solution, which merely consists of linking the corresponding social networks, so that a connection is only established when you click on the button. After clicking the button and being redirected to the social network’s website, the obligation to provide information is no longer ours, but that of the social network operator.

a) Facebook

Our website uses social plugins (“plugins”) from the social network, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). If you open our website with the plugin, it establishes a direct connection with the Facebook servers via your browser. This transfers the information to Facebook that you have called up the page.

If you should be logged in with your Facebook account, the visit to our website can be directly assigned to your profile by clicking on the plugin. Even if you do not have a profile, it cannot be excluded that your IP address will be saved by Facebook.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for the protection of your privacy, please refer to the Facebook data protection information (

If you are a member of Facebook and do not want Facebook to collect data about you via our online offer and link it with your membership data stored on Facebook, you must log out of Facebook before visiting our website and delete the corresponding Facebook cookies. It is also possible to block Facebook social plugins with add-ons for the browser, for example with the “Facebook Blocker”.

b) Twitter and LinkedIn

“Tailored target groups” and “Conversion Tracking” from Twitter and LinkedIn offer the possibility of targeting existing users and customers who have visited CORAZÓN’s website with relevant campaigns. This is done by Twitter and LinkedIn using a website tag to store anonymous user data. For this purpose, a Twitter or LinkedIn cookie is placed in the browser when a user visits our website..

CORAZÓN adheres to the guidelines for conversion tracking and tailored target groups of the company Twitter (

Users who wish to deactivate interest-based advertising from Twitter can do so, for example, by using a suitable logout mechanism defined by Twitter (currently here: You can change your privacy settings on Twitter at

Privacy policy at

With LinkedIn you can reject interest-based advertising.

You should be aware that opting out of such advertising will not remove any ads from the pages you view. It simply means that the ads you see are not necessarily tailored to your personal interests. If you are not a member of LinkedIn, you can find the Privacy Policy Cookie Policy at

The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR .

c) Xing

CORAZÓN has integrated components from Xing on this website. Xing is an Internet-based social network that enables users to connect with existing business contacts and make new business contacts. Individual users can create a personal profile of themselves on Xing. Companies can, for example, create company profiles or post job offers on Xing.

The operating company of Xing is XING AG, Dammtorstrasse 30, 20354 Hamburg, Germany.

Every time one of the individual pages of this Internet site operated by the data controller is called up and on which a Xing component (Xing plug-in) has been integrated, the Internet browser on the IT system of the data subject is automatically prompted by the respective Xing component to download a representation of the corresponding Xing component from Xing. Further information on the Xing plug-ins can be found at As part of this technical process, Xing is informed which specific subpage of our website is visited by the data subject..

If the person concerned is logged on to Xing at the same time, Xing recognizes which specific subpage of our website the person concerned is visiting each time the person concerned calls up our website and for the entire duration of their stay on our website. This information is collected by the Xing component and assigned by Xing to the respective Xing account of the person concerned. If the person concerned clicks on one of the Xing buttons integrated on our website, for example the “Share” button, Xing assigns this information to the personal Xing user account of the person concerned and stores this personal data..

The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

The privacy policy published by Xing, which can be accessed at, provides information about the collection, processing and use of personal data by Xing. In addition, Xing has published a data protection notice for the XING Share button at

8. Data security

We make every effort to take all necessary technical and organisational security measures to store your personal data in such a way that they are not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be completely guaranteed with this method of communication. We therefore recommend that you send us confidential information exclusively by post.

9. Actuality and change of this privacy policy

This data protection declaration is currently valid and has the status of May 2018. Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at

10. Name and contact details of the responsible controller Article 4 (7) EU Data Protection Basic Regulation (GDPR)

This privacy information applies to data processing by:

responsible person:

Communication Business Group
Frankfurter Str. 5
65189 Wiesbaden

Tel. +49 (0)611 3346 750
Fax +49 (0)611 3346 749

Managing Directors:

Frank Wagner
Thomas Schwipper
Markus Kronberger

Operational data protection officer:

Jenny Gocheva
Frankfurter Str. 5
65189 Wiesbaden

Tel. +49 (0)611 3346 678
Fax +49 (0)611 3346 749

E-Mail: datenschutz(ad)