- through the integration of the Contact Service system solution ttCall and our direct payment solution
- through the project-related coordination and adaptation of call center/customer-specific service masks for receivables management – with the help of a renowned expert
- by creating special workflows and discussion guidelines for the servicing of open customer receivables
How does it work
Customer dialogue guideline
Special, tailored discussion guidelines help to persuade the debtor to pay directly.
Send payment link by agent
The debtor can use a link (sent by SMS, e-mail or other methods) to pay immediately using various payment options.
Close the case
Result: satisfied customers through direct customer service support
With over 20 years of experience in business communication, contact center servicing and payment solutions and countless customer projects, we understand the general business needs of your industry and already know a lot of individual needs. We support your customer service projects and the integration of our Direct Debt Servicing solution in cooperation with ttUnited as your project partner.