Intelligent and needs-based call distribution with Digicom

In the digital age, the demands on smooth customer dialogue are higher than ever before. Your company consists of a complex structure of processes, contact channels and systems. We have a solution that seamlessly links your existing building blocks and combines all information and processes under one interface. From e-mail, telephone, fax, chat and social media to personal visits. digicom brings all these contact channels together and bundles them in a standardised system. Your existing individual systems can be utilised. The aim is to provide the most important foundations for decisions to ensure long-term investment security – regardless of company size and sector.