A telephone solution with no investment in new hardware, tailored to your internal infrastructure – is that possible? The answer is YES. See for yourself and watch our short explainer video on Practice Phone Control.
This solution can be configured individually and set up to suit your specific needs.
Outline example of use:
Features
- Browser-based solution
- Custom greeting messages and menu navigation
- Intelligent call distribution and queueing functions
- Answering machine including automated email delivery
- Convenient online administration of all staff
- Creation of staff and topic groups
- Time control via weekly schedule configuration
- Online administration of hold music and all announcements
- Extensive statistics and reports
Benefits
- Optimise availability
- Improve patient service
- Ease the load on staff
- Manage floods of calls
- Intuitive user interface
- Compatible with existing equipment
- Easy integration, no IT knowledge required
- No additional hardware needed
- Simple, affordable pricing model