Relief for your team and service optimization – efficient, neutral and understandable Telephone tenant and owner inquiries about leases, utility bills, rent payments/repayments, tenant correspondence, appointments, renovation/maintenance and maintenance measures, insurance losses as well as general concerns are very labor- and time-consuming. An AI voice assistant can specifically relieve your team in day-to-day business. How […]

Industry challenge: Debt collection companies receive hundreds of calls and inquiries every day regarding payment reminders, debt collection letters, outstanding claims, payment options and instalment agreements. These frequently recurring routine tasks tie up valuable staff resources. In many cases, caller identification, clarification of the reason for the call and, to a large extent, the handling […]

AI assistance through the use of a voicebot After the monthly invoice run, PVS holding’s customer service team regularly sees a spike in call volume. Because this varies considerably from month to month and is sometimes hard to predict, reliable staff planning used to be a particular challenge. At peak times this meant not every […]

Debt collection voicebot – our solution for the debt collection sector, supporting your staff and easing their workload Numerous calls and routine questions cost your team time and energy every day. That is exactly where our debt collection voicebot comes in, developed specifically for the requirements of the debt collection sector. The bot is reachable […]

Optimise availability – save costs – ease the load on your staff Thanks to the voicebot, many customer enquiries can now be handled automatically. That frees your staff from repetitive standard tasks and gives you more capacity for service enquiries that need real advice and for personal customer support. It also cuts waiting times, so […]